"BYOG" (Bring your own garment)

Welcome to our BYOG custom order portal - there's nothing else like it, just like the one-of-a-kind, handcrafted piece you're about to create.

Let's create your perfect, one-of-a-kind, handcrafted piece -- just fill this out below and let the magic begin...

But first, what would you like Keri to call you?

Please describe the item you'd like to have hand-embroidered, or upload images below. You can do either one, but Keri recommends doing both.

PLEASE NOTE: You are describing your item as it is now (pre-embroidery). Don’t worry—we’ll get to the fun part next!

Show us your stuff! Upload up to 5 images of your BYOG item - front, back, side, or any other angles you think we should see.

Please choose your design(s)

PLEASE NOTE: If you are choosing your own custom image, you'll need to provide an image next!

ONLY IF YOU ARE CHOOSING TO UPLOAD YOUR OWN DESIGN... (upload up to 3 images here)

Where would you like this design? Tell Keri your vision—whether it’s bold, subtle, or somewhere in between.

How big (or small) would you like this design?

TIP: No worries if you’re unsure — just give it your best guess. We’ll fine-tune it together.

When do you need your BYOG item back?

HEADS UP: The countdown starts when your item lands in Keri’s hands. (So let's say it arrives the 10th and you picked a 2-week turnaround, expect it to ship around the 24th!)

Where should we send your finished masterpiece?

First name

Last name

Multi-line address

Country/Region

Address

City

Zip / Postal code

What’s the best email for us to send order updates and your receipt?

Sign me up for the biweekly newsletter (just twice a month—no corporate spam here). Get first dibs on drops, event dates, BTS peeks & more!

The Hard Part's Done 🎉

That’s everything Keri needs to know to start crafting your one-of-a-kind piece.

NEXT UP: You’ll get a confirmation call from Keri herself within 24 hours (your choice — phone or video!). No texting here — it’s too easy to misread and we want to get every detail just right.

This quick chat is also a chance to:

Confirm all the details of your order
Make any last-minute changes
Ask questions or share concerns
Meet your artist (hi!)
Feel confident before production begins

💡 Why we do this: We don’t accept returns or exchanges once production starts — this call ensures everything is crystal clear for the artist.

After your call, you’ll receive:

An invoice where you can safely enter your payment info (don’t worry — you won’t be charged until we begin!)
A pre-paid shipping label to send your item to us — no extra fees, just print it, pack your item, and ship!

Where should Keri call to confirm your order?

Yup — you’ll get a personal call from the artist herself! Keep an eye out for a (631) area code (Hamptons, baby!) 🌊🎨

I understand that turnaround time begins once my item is delivered to Keri.

(Not when the form is submitted — magic starts with materials in hand!)

I agree that changes to my order can be made up until or during my confirmation call.

(After that, the design is locked in so Keri can get to work!)

I understand that once the invoice is paid, my item is received, and production begins, all sales are final.

(No refunds or exchanges — each piece is made just for you!)

"BYOG" (Bring your own garment)

Welcome to our BYOG custom order portal - there's nothing else like it, just like the one-of-a-kind, handcrafted piece you're about to create.

The Hard Part's Done 🎉

Address

@retrowaves_ny